simba4d Privacy Policy

This page describes what we collect when you use simba4d and how we keep that data protected. We at simba4d handle your personal information with care. Our service operates across multiple regions, including support for users in Jakarta, Surabaya, Bandung, and Medan where permitted by local law. We commit to transparency about how your account, payment, and betting data flows through our platform.

We recognise that privacy matters. Whether you deposit via DANA, e-wallet, mobile banking, or bank transfer, your financial details remain encrypted. When you log in to simba4d, place a bet during Liga 1 fixtures, or withdraw winnings, we collect only what is necessary to serve you safely and comply with applicable law.

Our policy below sets out what information we gather, why we need it, who has access, how long we keep it, and what rights you have over your data.

Data we collect on simba4d

We collect your data in several ways. When you create an account on simba4d, we ask for your name, email address, phone number, date of birth, and residential address. We require this to verify your identity and comply with anti-fraud and anti-money-laundering rules. During account verification, we may ask for copies of your national ID card, a recent utility bill, or a bank statement. We also keep records of your login times, IP addresses, and device information so we can detect suspicious activity and protect your account from unauthorised access.

When you use our sportsbook to bet on Piala AFF, Champions League, or other football tournaments, we log your bet slips, stake amounts, odds selected, and outcomes. This data helps us manage risk and personalise your experience. If you use our live-dealer tables for blackjack, roulette, baccarat, or Dragon Tiger, we record session duration and game history. Our slot games such as Aviator, Sweet Bonanza, and Gates of Olympus also generate play logs. We keep esports market activity for Mobile Legends, Free Fire, and PUBG Mobile in the same way.

Payment information is crucial. When you deposit through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we store transaction IDs, amounts, timestamps, and the payment method name. We do not store your full card numbers or e-wallet passwords—those are handled by your bank or e-wallet provider. Our withdrawal records include your beneficiary bank account details, which we encrypt and isolate in secure storage.

How we use your data

We use the information we collect to operate simba4d safely and legally. Your account details let us authenticate you, process your deposits and withdrawals, and send you important notices about your account. Your betting history helps us calculate winnings and detect patterns of self-harm or suspicious betting. We analyse your data to improve our platform—for example, to make sure our football markets during Idul Fitri tournaments load quickly and that our live-dealer studios broadcast without interruption.

We share limited data with third-party processors who help us run simba4d. Payment processors receive only what they need to complete your mobile banking, local payment, or bank transfer transactions. Hosting providers manage our servers and databases. Customer support tools may log your messages. Compliance consultants review anonymised betting patterns to ensure we meet regulatory standards. We require all processors to keep your data confidential and secure.

We do not sell your personal information to marketers or data brokers. We may share aggregated, anonymised statistics (such as "thousands of active accounts" or "peak betting hours during Champions League matches") with business partners, but these never identify you individually.

Your rights and our commitments

We keep your data only as long as necessary. Account information persists while your account is active. Transaction records remain for seven years to meet financial compliance rules. Verification documents are held for the duration of your account plus three years. If you close your simba4d account, we delete personal data within ninety days, except where law requires us to retain it longer.

Our servers may sit outside your jurisdiction—for example, in data centres outside Indonesia. We encrypt data in transit and at rest using industry-standard TLS and AES-256 encryption. We conduct regular security audits and maintain a 24/7 monitoring system. If we discover a breach, we notify affected users and relevant authorities as law requires.

You have the right to request access to your data, ask us to correct inaccuracies, or request deletion where permitted. You may object to certain uses or ask us to limit processing. To exercise these rights, contact our support team via the email address listed in your simba4d account settings. We respond to data requests within thirty days.

Encryption

Industry-standard TLS/SSL for data in transit; AES-256 for stored data.

Cookies

We use session and persistent cookies to remember your login and personalise your experience on simba4d. You may disable cookies in your browser, though some features may not work.

Data retention

Account data while active plus ninety days after closure; transaction records seven years; verification documents during account plus three years.

Contact

Questions about your privacy on simba4d? Reply to the support email linked in your account dashboard.

We do not knowingly collect data from users under eighteen years of age. If we learn that a minor has created an account on simba4d, we suspend it immediately and delete their information.

This privacy policy is effective immediately and applies to all users of simba4d. We may update it to reflect changes in our practices or legal requirements. When we do, we announce the update on our platform and ask for your consent where necessary. Your continued use of simba4d after a policy update means you accept the new terms.